Dram Communications is an independently owned, corporate communications, public affairs & data strategy business based in Scotland. Established in 2008, our experienced team combines strategic, evidence-based counsel and hands on delivery to provide the best outcomes for our clients.
This Privacy Statement describes how we collect, use and share information and how this information can be shared orally/in writing or electronically.
COLLECTING PERSONAL INFORMATION
Dram Communications has a legitimate interest to process personal data and the collection and use of data from a number of sources is essential to our company's ability to provide services to our clients.
Dram Communications collect data that identifies you or could reasonably be used to identify you as an individual, which we refer to as personal data which may include name, address, phone and email. For professionals as part of a client team or company we are providing a service to, this includes company contact details, such as name, job title, postal address, telephone numbers, email addresses, and financial and transaction data, such as credit or debit card numbers used in relation to our services.
We will only use information that we collect about you lawfully in accordance with GDPR.
The personal data we collect may be from data shared by third parties – including but not limited to: governments, local authorities, public sector bodies, higher education institutions – for the legitimate interest of raising awareness about developments in the relevant area of interest. Data will be gathered from publicly available sources such as local authority websites, the Parliamentary website, corporate websites, corporate social media, related business platforms and media sources.
Dram Communications may collect information from data provided by you as an attendee or participant attending any event organised by Dram Communications, either on behalf of a client or for us directly.
Dram Communications will collect personal data received directly from data subjects via email, telephone call, letter or by business card at networking events, conferences or from third parties acting on behalf of the individuals.
Dram Communications take the requirements of GDPR seriously and will ensure that our statement is kept up to date.
HOW WE USE PERSONAL DATA
We use personal data to:
Compile a database of business-to-business contacts to be used by Dram Communications for business-to-business marketing on behalf of Dram Communications and its clients.
Send you marketing communications via the post and via electronic means such as e-newsletters and email correspondence.
Conduct market research with you.
Respond to your enquiries and provide information to relevant stakeholder groups and individuals.
Process and issue your invoices by post or emails and to collect payments and to make payments to suppliers where applicable.
In instances where payment is made by debit/credit cards, your details may be collected by third party service providers such as credit/debit card companies/or agents acting on their behalf in order to authenticate the payment.
Improve and modify our services.
Email or contact you about similar issues, opportunities and events Dram Communications think may be of interest to you.
The data we gather about you will never be sold on to a third party.
In certain circumstances, we may need to disclose your data to the appropriate third parties (such as a client) if required to do so by law or an authorised government body. This would be in limited and exceptional circumstances.
Dram Communications regularly issue information about policy development, political events, news and thought leadership ideas to clients, the business community and other interested parties which may be of interest to you.
You have a right at any time to stop us from contacting you for marketing, and you may opt out at a later date.
Dram Communications takes the security of your data very seriously. All employees are trained on our technology and security policies, rules and measures designed to protect the personal data under our control, both on or off-line from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss.
Any data which is stored off-line, is restricted to our offices. Only employees of Dram Communications are granted access to such information. We will take all possible procedures to ensure that any data transmitted over the internet is secure, but we are limited with our ability to guarantee total security.
ACCESS TO YOUR INFORMATION AND CORRECTION
Under GDPR you have the right to request a copy of the information that Dram Communications hold about you. There is a standard timescale of one calendar month for us to provide you with the information needed, although depending on the type of enquiry we may need an extension.
If you would like a copy of some or all of your personal information, please email firstname.lastname@example.org
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
DISCLOSURES REQUIRED BY LAW
Your personal information will be disclosed where we are obliged by law to do so. We may also disclose your personal information where we are allowed by law to protect or enforce our rights or the rights of others and for the detection and prevention of crimes, such as fraud.
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO)